If YOUR QUESTION ISN'T LISTED, PLEASE CONTACT US USING THE 'CONTACT US' PAGE.
Frequently Asked Questions
What Happens Once I Place My Order?
Your order will be dispatched the same day if ordered before 12pm.
If your order was placed after 12pm, it will be dispatched the following business day.
I Ordered A Reading, How Will I Receive My Reading?
You will receive your reading as a PDF file sent to the email address that you enter at the checkout page.
I Ordered A Reading, When Will I Receive My Reading?
All readings will be completed with 24 hours (often much sooner).
I Want To Know More About A Particular Part Of The Reading?
If you want any more detail about any part of your order, please send me a message using the 'Contact Us' page. My grandmother and I are always happy to help!
I Have Changed My Mind And Want To Cancel My Order?
You are welcome to cancel your order at any point until it has been dispatched to you. Please send a message using the 'Contact Us' page if you wish to cancel.
How Can I Change Or Cancel My Subscription?
You can access your subscription by logging into your account and clicking 'Subscriptions'.
If you do not have an account, you can access your subscription by clicking the link in the email that was sent as confirmation of your subscription.
I Have Purchased A Subscription but did not make an account?
You can create a new account and link your subscription to it by using the same email address when creating the account.
Your subscription will automaticlally link to your account and you will be able to make changes to it.
Where Can I Find More Information About Subscriptions?
You can find more information by visiting our Subscription Information page using the link below: